We have a great team here at Supportive Insurance Services. Our close-knit staff of highly trained professionals are focused on the licensing needs of insurance agencies, agents, adjusters and insurers. We have a tremendous amount of experience in insurance licensing; our employees have an average of 20 years of licensing and insurance experience.

In fact, the majority of our staff worked together at a life/health carrier, bringing a strong camaraderie and forming the family culture that exists at Supportive. This goes a long way in how we approach our business and the unparalleled service we provide to our clients. When speaking to our clients, we find that it is our attentiveness, responsiveness and friendliness that come up time after time – something of which we’re very proud.

Meet the team members that make up the departments within the Supportive Insurance Services family.

President & CEO

JEFF BRINKMANN, FLMI

DIRECTOR OF OPERATIONS

CANDY MCKINNEY

MANAGER OF ADJUSTER LICENSING

KELLY ALDRIDGE

MANAGER OF AGENT AND AGENCY SERVICES

CINDY HAWKINS

MANAGER OF ACCOUNTING

SAMANTHA WELLS

SUPERVISOR OF AGENT LICENSING

CHRISTY KRICK

President & CEO

JEFF BRINKMANN, FLMI

Jeff Brinkmann is the owner and President & CEO of Supportive Insurance Services—a national provider of licensing and maintenance services to insurance agencies, adjusting firms and insurance companies. The company was founded in 2001. Jeff joined Supportive Insurance Services in 2004.

Jeff has over 38 years of experience in the insurance industry including 14 years with an A-rated life and health insurer, Golden Rule Insurance Company. At Golden Rule, Jeff served as the officer of Marketing and Sales Administration. In that role, he had practical operations, customer service, team building, marketing, management, and sales experience (including licensing, contracting and commissions).

DIRECTOR OF OPERATIONS

CANDY MCKINNEY

Candy McKinney came to our company in October 2007 with over 27 years of experience as an insurance claims adjuster. Although new to producer licensing, she has made a seamless transition.

Candy began her career at Supportive as a Licensing Administrator and is now the Team Leader of the Producer Licensing Department.  She is responsible for all aspects of producer licensing including the processing of licensing applications and other client service functions.

Candy is married and has two children and three grandchildren. She enjoys spending time with family and attending sporting events.

MANAGER OF ADJUSTER LICENSING

KELLY ALDRIDGE

Kelly Aldridge began working with Supportive Insurance Services in May 2006 and has worked in the insurance industry for 23 years.

Kelly began her career at Supportive as a License Administrator and is now the Team Leader for Adjuster Licensing.  Kelly is responsible for all aspects of adjuster licensing and is our liaison for adjuster licensing clients.  Her attention to detail and relationship building skills with clients has been a crucial part of building Supportive’s adjuster licensing business.

Kelly has a son and daughter-in-law.  In her leisure time, Kelly enjoys spending time with her family and friends, watching movies and shopping.

MANAGER OF AGENT AND AGENCY SERVICES

CINDY HAWKINS

Cindy Hawkins began working with Supportive Insurance Services in January 2006 and has worked in the insurance industry for over 36 years.  Cindy is the Team Leader for Supportive’s licensing maintenance team, having started as a license administrator.

Cindy responsibilities include overseeing the process of agent and agency license renewals, license copies, license cancellations, demographic changes and tracking CE credits.  Her team also maintains the licensing database used by our clients to view their information online.  Cindy is the main liaison with our maintenance clients.  She maintains client access to the database by creating the client logins and passwords and works with our maintenance clients to make sure they are able to generate reports via the database.  In addition, Cindy notifies clients of renewals due each month and applicable CE requirements.  Her attention to detail is crucial to her team meeting state guidelines and deadlines.

Cindy is married and has four children and 2 grandchildren. She and her husband enjoy gardening, landscaping, shopping, reading, attending and watching various sporting events and spending time with their family and friends.

MANAGER OF ACCOUNTING

SAMANTHA WELLS

Sam began working with Supportive Insurance Service in April 2019 as Lead Accountant. She has over 7 years of accounting experience, having previously worked at a GM dealership. Her responsibilities include payroll, accounts payable, banking, etc. Sam received Bachelor of Science degrees in both accounting and finance from the University of Southern Indiana, as well as her MBA from USI.

Sam enjoys spending time with her family, friends, and chocolate lab Feisty. In her spare time, she likes to read, watch football, and watch Hallmark movies.

SUPERVISOR OF AGENT LICENSING

CHRISTY KRICK

Christy joined Supportive Insurance Services in 2010. She has 9 years experience in the insurance industry and 11 years of experience in customer service. Christy is a Licensing Administrator.

She holds an associate’s degree from Lincoln Trail College, a medical assistant certificate and has completed additional courses at Indiana State University.

Christy is married and has three daughters (including twins) that keep life interesting. She enjoys cooking, working in her garden, spending time with family and exercising.