The Florida Department of Financial Services, Division of Agent and Agency Services, made some important changes to the appointment process its eAppoint system.  The changes will take place on the evening of January 18, 2012. Here is a summary of the changes.

  1. Appointment Renewals When a Licensee Has an Invalid Address
    Insurance companies will not be able to renew licensee’s appointments if the licensee/appointee has an invalid address (email, home, business and mailing) on file with the Department. The licensee must update the address(es) in their MyProfile account before the appointment can be renewed.
  2.  Late Fees for Late Original and Late Renewal Appointments

    The Florida Department of Financial Services we will begin assessing appointing entities the $60 appointment fee for each initial/original appointment as well as a $250 late fee for appointments submitted more than 45 days before the submittal date.There will also be a $25 late fee for each appointment renewed after the renewal month. Florida Statues require the late fees to be paid by the appointing entity and cannot be charged back to the appointee.
  3. Appointment Renewal Timeline and Notification ChangesThe Florida Department of Financial Services will begin sending email notifications to appointing entities 90 days before an appointment is due to renew.  The appointing entity’s eAppointment account will show the renewal posting as well as an indication of any appointee with an invalid address. A similar email notification will be sent to an insurance agency that has appointed a customer service representative.  The email serves as a reminder for the appointing entity to make modifications to the list of appointments they will be renewing such including reminding any appointee with an invalid address to update it with the Department.The appointing entity will be sent an email notification on the first day of the renewal month informing them they can access the appointment(s) to be renewed and make payment via eAppoint.

    On the first day of the month following the expiration date of an appointment, an email notification will be sent to the appointing entity advising payment was not received, late fees have been assessed, and the invoice will continue to be available for 45 more days for payment, including late fees, otherwise the appointment will be cancelled. If the appointment is not renewed after this 45-day period, the appointment will be cancelled for non-renewal and an email notification will be sent to the appointing entity and the licensee notifying them of the appointment cancellation along with information on the process for reappointment and the late fee.

The insurance licensing information provided on this blog is not legal advice and the reader is advised to consult an attorney regarding application of this information in any particular situation.

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